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Cancellation & Reschedule Policy
Simple rules, so you can book with confidence.
Free cancellation
You can cancel for free up to 48 hours before your tour start time.
Cancelling within 48 hours
[Client to confirm: charge for late cancellation or no-show.]
Free reschedule
You can move your tour to another date for free, subject to availability.
Please note: once a booking has been rescheduled, it can no longer be cancelled for free. If you cancel a rescheduled booking, cancellation charges apply.
If we cancel
If we cancel because of weather or safety, you can reschedule for free or get a full refund.
How to cancel or reschedule
Message us on WhatsApp at +971 55 494 8783 or email info@marhabasaharabuggy.com with your name and booking date.
Payments and refunds
We accept card payments online, bank transfer and cash. Refunds go back to the original payment method. [Client to confirm refund time, e.g. 5–10 working days.]
Questions? Contact us or WhatsApp +971 55 494 8783.